Residential Address Requirements Someone capable of unloading the shipment must be present to unload and inspect the delivery. Commercial address is defined by a presence of a loading dock. If an order is shipped to a residential address a $62.50 fee must be added to the order If a lift gate is required to unload shipment a $ 62.50 fee must be added to the order Re-deliveries will be billed at $40.00 per incident Any additional charges due to shipment refusal will be the customer’ responsibility. Commercial Address Requirements Merchandise that exceeds UPS’ weight and/or dimension limits or could be damaged in transit will be shipped as follows: Via Motor Freight (Commercial Truck Line) No residential deliveries are available. Shipped only to a business commercial address. Commercial deliveries are defined by the presence of a loading dock that does not require a truck tail gate. Someone capable of unloading a freight shipment must be present to unload and accept the delivery Customer must provide the following information in the Ship-to fields: First and last name of contact person Business Name, Street Address, City, State and Zip Code Business telephone number Business hours