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 Arrange to have your shipment sent to a commercial address with a fork lift and a loading dock to avoid the following additional carrier imposed charges, lift gate fee ($62.50), residential delivery fee ($62.50), delivery notification calls (as much as $40.00) and re-deliveries if no one is available to accept delivery OR if they have to come back because the "commercial" address was actually residential.
Residential Address Requirements
- Someone capable of unloading the shipment must be present to unload and inspect the delivery.
- Commercial address is defined by a presence of a loading dock.
- If an order is shipped to a residential address a $62.50 fee must be added to the order
- If a lift gate is required to unload shipment a $ 62.50 fee must be added to the order
- Re-deliveries will be billed at $40.00 per incident
- Any additional charges due to shipment refusal will be the customer’ responsibility.
Commercial Address Requirements
- Merchandise that exceeds UPS’ weight and/or
dimension limits or could be damaged in transit will be shipped as follows:
- Via Motor Freight (Commercial Truck Line)
- No residential deliveries are available.
- Shipped only to a business commercial address.
- Commercial deliveries are defined by the presence of a loading dock that does not require a truck tail gate.
- Someone capable of unloading a freight shipment must be present to unload and accept the delivery
Customer must provide the following information in the Ship-to fields:
- First and last name of contact person
- Business Name, Street Address, City, State and Zip Code
- Business telephone number
- Business hours
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