Sump, Effluent & Sewage Pumps Troubleshooting

  • This “TROUBLESHOOTING” information is intended to guide in the general determination of pump problems and their solutions.
  • Each manufacturer normally provides a description of warranty conditions.
  • Some pump warranties are immediately voided if the unit is disassembled.
  • Be sure to thoroughly read the owner's manual and warranty.



Pump motor does not run.

Pump operates but fails to deliver water or delivers insufficient water.

Pump operates for a short time then stops.

Pump runs continuously

Pump cycles too frequently.

Pump turn on & turn off points have changed

Pump operates very noisy.

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We recommend that a licensed contractor install all new systems and replace existing pumps and motors. Failure to install in compliance with local and national codes and manufacturers recommendations may result in electrical shock, fire hazard, unsatisfactory performance, and equipment failure.