What is the warranty on the products you sell? TYPICAL MANUFACTURER'S WARRANTY Goods are warranted by the manufacturer against defects in material and workmanship. Goods are warranted only for the period and the extent of the original manufacturer’s warranty, and are subject to the terms and conditions of such warranty. Factory warranties do not cover freight charges. Factory warranties do not cover damage in transit. (cliams must be made to the carrier) See specific manufacturer’s warranty statements furnished with each product. Retain copy for your records. What do I do if the product seems defective after we receive it? It is easy to buy online, but not as much fun if there is a warranty problem or if you have to return products. That's where the convenience of the Internet could break down. The manufacturer’s warranty applies. Whatever policy the manufacturer has will determine where to go from there Send an e-mail to information@kingpumps.com, reference kingpumps order number and give a brief description of the problem. NOTE: Please do not ship the product back to us without contacting us first and receiving instructions. Most warranties are handled as follows: We will aske you to place a new order for an replacement. Ship defective unit to: King Pumps Inc. 253 NW 54th. Street Miami, Florida 33127 Reference: RGA (will e-mail number to use) We will issue credit (less freight charges) for the replacement unit as soon as we receive the defective unit back. NOTE: Please do not ship the product back to us without contacting us first and receiving instructions.